Guidelines for Participating in a Support Group

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At Monarch Health Center, our support groups are confidential, and we ask all members to respect each other's privacy by agreeing to keep all shared information within the group. However, there are limits to confidentiality, and facilitators are mandated to disclose information under certain circumstances, such as imminent risk of harm to oneself or others or reported/suspected abuse or neglect of a child, elderly, or disabled individual.

To ensure a culture of respect, we ask all members to take turns talking and to be open to different opinions. Please be thoughtful when providing and responding to feedback, as we are here to help, not judge, each other. Respect individual differences and remember that everyone has the right to speak and be heard. Avoid comparing the significance of problems, as everyone's distress is valid.

It's important to keep track of time and to show up and sign in on time, staying until the end of the session. Notice how much you talk and listen, allowing space for everyone in the group. We request that you commit to regular attendance, and if you must be absent, please notify the group facilitators or call the main clinic phone.

We encourage members to attend at least three group sessions before deciding to leave the group, as entering a group setting often requires an adjustment period. If you must end your participation, please give at least one week's notice in the group and plan to say goodbye during the following meeting.

Please note that the support groups are not designed to provide counselling or therapy for treating mental illness. Rather, it serves as a supportive space where participants can share personal experiences and ideas with peers. If a facilitator determines that your needs exceed the scope of the group, they will meet with you to discuss alternative options. This may include referrals to one of our therapist or other relevant resources to provide further assistance.

To ensure a safe and respectful environment, please refrain from using mind or mood-altering substances, including alcohol, prior to group meetings.  

There is no limit to the number of support group sessions you may attend, as long   as you remain eligible.

To join an online support group, you will need to follow these steps:

1. Find a support group that fits your needs and schedule.
2. Register for the support group by providing the necessary information.
3. After registering, you will receive a Microsoft Teams link that will allow you to join the meeting.
4. Make sure to keep the Teams link secure and not share it with anyone who is not registered for the group.
5. To access the meeting, provide the required information such as your emergency contact details.
6. Once you have joined the meeting, participate actively and engage with the other members to get the most out of the support group experience.